Families and Communities

“The NSW Government is committed to protecting the most vulnerable in our society – children, victims of crime, and those experiencing hardship and disadvantage.”

- The Hon Natasha Maclaren-Jones MLC



The Liberal-National Government are committed to helping individuals and families with cost of living pressures, while supporting business to succeed in our community. We have announced a range of rebates and savings that are available through the Service NSW website or by calling 13 77 88.

The Creative Kids Rebate will supply families with school-aged children a $100 voucher per child to contribute to cultural and creative extra-curricular activities. This program will coincide with the successful Active Kids Rebate which was announced in last year’s Budget. The Creative Kids Rebate aims to ease the financial pressure for parents while providing children with the opportunity to try something different outside of the school environment.

The reduction of parking fine costs was also introduced in this year’s Budget. The 25 per cent decrease in ten of the top parking fines issued by State Government Agencies ensure a better balance between fairness and deterrence.

The Toll Relief Program eases costs for frequent toll road users by providing free vehicle registration to owners of privately registered light vehicles that spend $25 or more per week, on average, over a 12 month period on tolls from 1 July 2018. The new toll initiative is expected to save some drivers more than $700 per year.

The Liberal-National Government has extended universal education access to preschool for three year olds, making NSW the first state in Australia to do so, providing an average saving for families of $825 dollars a year from 1 January 2019.



The Liberal-National Government has ignited the Service NSW cost of living service – a one-stop shop, available in Service NSW centres, online or over the phone that advises families on rebates and concessions that are available for them to claim across government.

In addition to this service, we have created the opportunity for the people of NSW to find the best energy deal. The online “one-click energy switch” service through Service NSW, allows consumers to find and switch to the best alternative energy deals in the market.



The Liberal-National Government believes that every child deserves a permanent and stable home for life. Our Safe Home for Life reforms strengthen the child protection system through a group of reforms including legislative change, new policy and practice, as well as a redesign of how technology is used in child protection. We are investing $500 million over four years into the Safe Home for Life program, because we know the outcomes for children are much better when they have a stable and safe home, and we know that the earlier we can get this right for vulnerable children, the better.



The NSW Government has established the Ageing and Disability Commissioner to better protect the most vulnerable of our community. The Commissioner’s role is to:

  • provide support to vulnerable adults and their families or carers following an investigation
  • report and make recommendations to government on systemic issues related to abuse, neglect and exploitation
  • raise community awareness of abuse, neglect and exploitation, including how to prevent, identify and respond to matters
  • administer the Official Community Visitors program, in relation to disability services and assisted boarding houses.

For more information, visit the commission’s website here.



The Liberal-National Government is determined to combat Domestic Violence and Sexual Assault, and that is why we have implemented a package of initiatives to target perpetrators and support women, men and children who have experienced domestic and family violence. The package includes new Police Domestic Violence High-Risk Offender Teams to target perpetrators and reduce the rate of reoffending, and mandated behaviour change programs.In addition, the package will increase crisis accommodation support as well as introduce Australia’s first Domestic Violence Disclosure Scheme, which discloses information about a perpetrator’s violent history and provide a stronger response to sexual assault.

The Liberal-National Government has increased the number of qualified Sexual Assault Nurse Examiners (SANEs) in high-risk rural and regional communities in NSW. In addition, we are working in partnership with non-government experts from the domestic violence and sexual assault sector to develop a NSW Sexual Assault Strategy. The strategy will have a dual focus on prevention and ensuring coordinated, high quality care and support for victims.